Privacy Policy

Effective Date: 8/1/2024

1. Introduction Dr. Frank Tarquini P.A. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you interact with our website, including when you opt in to receive SMS notifications, promotional messages, or submit your email address via forms on our site.

2. Information We Collect We may collect the following types of information when you interact with our website: – Personal Information: – Phone Number: Required to send you SMS notifications and promotional messages. – Email Address: Required to send you email communications, including appointment reminders, promotional offers, newsletters, and other relevant information. – Appointment Details: Information related to your scheduled appointments, such as date, time, and services to be provided. – Name and Contact Information: If provided via forms on our website. – Non-Personal Information: – Browser and Device Information: We may collect information about the browser you are using, your IP address, and other device-related data. – Website Usage Data: We collect information about how you interact with our website, such as the pages you visit and the links you click.

3. How We Use Your Information We use the information we collect to: – SMS Communications: Send you appointment reminders, confirmations, and promotional messages. – Email Communications: Send you appointment details, newsletters, promotional offers, and updates regarding our chiropractic services. – Service Improvement: Improve the functionality and content of our website based on how users interact with it. – Customer Support: Respond to inquiries, requests, or complaints you submit via our website.

4. Consent and Opting In/Out – SMS Opt-In: By opting in to receive SMS notifications and promotional messages, you consent to our use of your phone number for the purposes outlined in this Privacy Policy. – Email Opt-In: By submitting your email address via our website, you consent to receive communications from us, including but not limited to appointment reminders, newsletters, and promotional content. – Opting Out: You may opt out of SMS messages by replying “STOP” to any of our messages. You can unsubscribe from email communications by clicking the “unsubscribe” link at the bottom of any email you receive from us.

5. Data Retention We retain your personal information for as long as necessary to provide you with the services you have opted in to receive or as required by law. If you opt out of receiving communications, we will retain your information only as long as necessary to comply with legal obligations, resolve disputes, or enforce our agreements.

6. Security We implement a variety of security measures to protect your personal information. These measures include encryption, access controls, and secure servers. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your information.

7. Sharing of Information We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to provide our services. This includes sharing information with third-party service providers who assist us in operating our website, sending communications, or conducting our business. These third parties are required to keep your information confidential and use it only for the purposes we specify.

8. Cookies and Tracking Technologies We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s systems to recognize your browser and capture and remember certain information. – Types of Cookies: We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them). – Purpose of Cookies: Cookies help us understand your preferences based on previous or current site activity, allowing us to provide you with improved services. They also help us compile aggregate data about site traffic and site interaction.

9. Your Rights You have the right to: – Access: Request access to the personal information we hold about you. – Correction: Request corrections to any inaccuracies in your personal information. – Deletion: Request the deletion of your personal information, subject to our legal obligations. – Objection: Object to the processing of your personal information in certain circumstances.

10. Changes to This Privacy Policy** We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated Privacy Policy on our website and updating the effective date at the top of this page.